Press release – Payment services deal: More protection from online fraud and hidden fees

The Payment Services Regulation (PSR) and Third Payment Services Directive (PSD3) aim to enhance protection against fraud and hidden fees for payment service users in the EU. The agreement ensures transparency in charges, equal opportunities for banks and non-bank providers, and improved cash access in remote areas. It also standardizes fraud prevention measures, such as requiring strong customer authentication, liability in case of fraud, and refund policies in case of impersonation fraud. Additionally, the deal highlights the importance of educating users about fraud prevention and enhancing competition in the payment services sector.

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